Terms and Conditions

Using our website

Website terms of use

These terms explain how you may use the Motorhome Marketplace website. Please read them before using the website. If you do not agree with these terms, please stop using it.

Who we are

This website is operated by Motorhome Marketplace Ltd, a company registered in England and Wales with company number 13400128.

Our brokerage service

Motorhome Marketplace advertises motorhomes and campervans and connects buyers and sellers through a network of local brokers. Our local brokers operate as separate businesses.

The identity of the seller and the broker handling a vehicle should be confirmed before you enter into a transaction. The relevant brokerage and sale agreements explain the parties involved, their roles and the terms of the service or sale.

These website terms do not replace those agreements or determine whether a particular sale is a private sale or a sale by a trader. Your legal rights depend on the actual circumstances of the transaction.

Vehicle adverts and availability

We aim to keep adverts accurate and current. Vehicle information may be supplied by owners, brokers and advertising platforms. Availability, prices, mileage and specifications can change.

Before travelling, paying a deposit or agreeing to buy, please confirm the vehicle’s availability and any details important to you with the broker handling the advert. This may include its equipment, condition, service history, dimensions, weight limits and seating arrangements.

Photographs show the vehicle at the time they were taken. Please confirm which accessories and personal items are included in the sale.

If you notice an error, please contact the relevant broker or email us so it can be investigated and corrected. Nothing in these terms removes responsibility for misleading information or limits rights you have under law.

Enquiries, valuations and agreements

Submitting a website enquiry or valuation request does not, by itself, create an agreement to buy or sell a vehicle or appoint a broker.

An indicative valuation is an estimate based on the information available. It is not a guaranteed sale price or a binding offer to purchase unless expressly confirmed as such.

Fees, deposits, payment arrangements, cancellation rights and other transaction terms should be explained in the applicable agreement before you commit.

Finance, warranties and insurance

Our website includes information about finance, warranties and insurance available through specialist providers. Availability depends on the relevant product, vehicle and eligibility requirements.

Finance applications are handled by Creative Funding Solutions. Warranty and insurance cover are governed by the applicable provider’s terms, limits and exclusions. Please read the relevant documents before proceeding.

Website summaries do not replace those documents. A warranty is additional to any statutory rights you may have and does not replace them.

Using the website responsibly

You must not:

• Use the website for unlawful, fraudulent or deliberately misleading purposes.
• Submit information you know to be false or impersonate another person.
• Attempt to access accounts, systems or information without permission.
• Introduce malicious software or deliberately interfere with the website’s operation or security.
• Use automated tools in a way that disrupts the website or places an unreasonable load on its systems.

Where necessary, we may restrict access to protect the website, its users or our systems from misuse.

Website content and intellectual property

Content on this website, including text, photographs, graphics and branding, is owned by us or used with permission. Relevant intellectual property rights are reserved.

You may view, print or download reasonable extracts for your personal use when considering our services or a vehicle. Please retain any ownership notices and do not present altered content as our own.

Commercial reproduction or republication requires permission from the relevant rights holder, unless otherwise permitted by law. You may share links to public pages provided you do not falsely suggest our endorsement.

Privacy and cookies

Our Privacy and cookies policy explains how we use personal information and cookies.

Using this website or accepting these terms does not give consent to optional cookies or newsletter subscriptions. These choices are managed separately through our cookie controls and subscription forms.

Links to other websites

We may link to other websites for information or access to services. Those websites are operated by their respective providers and have their own terms and privacy policies.

We do not control their content. A link does not, by itself, mean that we endorse everything published on that website. This does not affect responsibility for statements or commitments we make ourselves.

Website availability and our responsibility

We take reasonable care in providing this website, but cannot promise that it will always be available or free from technical faults. We may temporarily suspend access for maintenance, security or other operational reasons.

Where we breach these terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result. Loss or damage is foreseeable if it is an obvious consequence or was reasonably contemplated by you and us at the relevant time.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Nothing in these terms restricts your statutory consumer rights. Responsibility for a brokerage service or vehicle transaction is also subject to the relevant agreement and applicable law.

Questions and complaints

For questions about an advert or transaction, please contact the broker handling it. For website issues or help identifying the appropriate contact, email hello@motorhomemarketplace.co.uk .

Please explain your concern and include the relevant vehicle or page details so we can investigate or direct it to the appropriate business.

Applicable law

These website terms are governed by the law of England and Wales.

If you are a consumer, this does not remove mandatory protections available under the law of the country where you live. You may bring proceedings in the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of that part of the UK. Any other mandatory rights concerning where you may bring a claim are unaffected.

Changes to these terms

We may update these terms as the website or our services change. Updated terms apply to future use of the website and do not retrospectively change an existing brokerage or sale agreement.

Last updated: 8 November 2026.